What new service standards did Fred L. Turner introduce at McDonald's?
Drive-thru service
Happy Meals
Franchising system
Hamburger University
Answer
Fred L. Turner established Hamburger University, a training facility for McDonald's employees. This institution helped set service standards for the company and its workers, ensuring a consistent customer experience across locations.
Fred L. Turner Brain Teaser: 22 Questions to Test Your Mental Flexibility
More Questions
Which of these menu items was introduced under Fred L. Turner's leadership?
What position did Fred L. Turner hold at McDonald's before becoming CEO?
In which decade did Fred L. Turner join McDonald's?
How many days apart were Fred L. Turner's birth and death?
What was Fred L. Turner's primary contribution to McDonald's growth?
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